Janet PennyJanet Penny – Senior Case Manager & Director
Janet is a Registered Nurse with a Diploma in Professional Studies in Nursing. Studying at the North Manchester College of Nursing, she qualified in 1993. She worked to a senior level in the NHS between May 1993 and April 2006, primarily in oncology, accident & emergency nursing and discharge facilitation.

Janet worked as a Case Manager with JSP Manchester from April 2006 until February 2009 and joined UK Case Management Ltd in 2009, holding the position of Senior Case Manager and Registered Manager until April 2015. With over seventeen years experience of paediatric and adult neurological and orthopaedic case management, Janet formed Link Case Management Ltd in April 2015, building upon her extensive knowledge and experience of the complexities of working with seriously injured individuals in the medico-legal arena. She is adept at working under single or joint instruction within the framework of The Rehabilitation Code.

You can contact Janet directly on (0161) 445 5500, 07714 457 705, or email janet@linkcm.co.uk. Find her on LinkedIn.


Amanda PennyAmanda Penny – Senior Case Manager & CQC Registered Manager
Amanda possesses over ten years experience in the brain injury and social care arena in a variety of roles.

After leaving university, she joined the team at the Transitional Rehabilitation Unit in St Helens before moving to working in clients’ homes.

Starting off as a Support Worker, Amanda progressed to a Team Leader and then Assistant Case Manager role. She also worked with Smith Consultancy Ltd as an Assistant Psychologist before securing her Case Manager roles.

Amanda is skilled at managing challenging behaviours (both from clients and professionals!) and is able to handle all situations with a pragmatic and dynamic approach. With a friendly and reassuring manner, Amanda gives her all to advocating for clients and promoting their best outcome.

You can contact Amanda directly on (0161) 445 5500, 07718 947 338 or email amanda@linkcm.co.uk


Shelley PrinceShelley Prince – Senior Case Manager
Having qualified as a Registered Nurse in 2004, Shelley worked at The Christie and Wythenshawe Hospitals, primarily in pulmonary oncology and stem cell transplantation. Since 2011, Shelley has worked as a brain injury Case Manager, progressing to senior roles in which she has been responsible for managing teams of Case Managers whilst maintaining a full client caseload. With a keen eye for detail, remaining client-focused and being a strong advocate for her clients, Shelley works with clients to identify and achieve their goals and realistic expectations.

You can contact Shelley directly on (0161) 445 5500, 07522 182 578 or email shelley@linkcm.co.uk


Tsivia NemetskyTsivia Nemetsky – Case Manager
After qualifying in 2017 as a Registered General Nurse from the University of Hertfordshire, Tsivia spent 5 years working as a District Nurse in London and Manchester.

Tsivia’s experience has meant that she is skilled at providing help, advice and support, and is confident in managing clients with complex medical needs. Using a holistic approach enables Tsivia to work with clients effectively, whilst supporting their physical and psychological needs, and maintaining a client-focused approach.

In her spare time, Tsivia enjoys spending time with her husband and children, long nature walks, art and playing netball.

You can contact Tsivia directly on (0161) 445 5500, 07354 901 331 or email tsivia@linkcm.co.uk


Sarah WildeSarah Wilde – Finance & Office Manager
Joining LCM in 2015, Sarah brings a wealth of experience in administration in a case management setting. Her clear thinking and organisational abilities help keep the team on the straight and narrow!

Having two young children means her spare time is no longer her own, however, when she gets the chance, Sarah enjoys everything outdoors, reading, dancing (mainly to Sean Paul) but most of all, spending quality time with her husband and children.

You can contact Sarah directly on (0161) 445 5500, 07522 182 572 or email sarah@linkcm.co.uk


Helen DuttonHelen Dutton – Case Manager Assistant
Helen is a Registered General Nurse with a BSc in Nursing Practice. She qualified in 1989 and gained experience in medical and surgical nursing before moving to oncology working at Christie Hospital from 1991 to 2004. In 2004 she specialised in pulmonary oncology as a Macmillan Clinical Nurse in a large teaching hospital in Manchester. She has experience in the NHS and private healthcare insurance sector.

Using a holistic approach, Helen is experienced in managing the physical and emotional needs of people affected by significant life-changing events, including palliative and end of life care. She is experienced in service development and project management. Helen joined Link CM Ltd in 2022.

You can contact Helen directly on (0161) 445 5500, 07522 182 576 or email helen@linkcm.co.uk


Beth Penny NeilsonBeth Penny Neilson – Case Manager Assistant
Beth is a member of the CMA team and enjoys assisting the Case Managers wherever and whenever she can.

Beth mainly worked in retail until moving into admin work, prior to up-scaling to CMA. When not at work she’s usually cooking, reading a book or watching The Blossoms.

You can contact Beth directly on (0161) 445 5500, 07305 074 987 or email beth@linkcm.co.uk


Katie HeardKatie Heard – Compliance Coordinator
Prior to joining LCM in July 2020, Katie spent 9 years in the recruitment industry in a challenging role at one of Manchester’s biggest employers, where compliance was at the forefront of her ongoing responsibilities. Managing over 160 staff every day was a challenge that set her in good stead to become LCM’s compliance chief.

In her spare time Katie likes to spend time with family and friends. With a BA in performing arts, Katie also has good training for her favoured pastimes of singing (sometimes too much, according to her), dancing and socialising.

You can contact Katie directly on (0161) 445 5500, or email katie@linkcm.co.uk


Karen ThompsonKaren Thompson – Admin Assistant
Karen has held secretarial/PA/admin roles in the private and charity sectors, the travel industry and the NHS.

In her free time Karen enjoys socialising, films, reading and football – Karen is regularly seen freezing at the sideline on a cold Sunday morning – Go Bramhall North!!

You can contact Karen directly on (0161) 445 5500 or email karen@linkcm.co.uk


Alison PowellAlison Powell – Admin Assistant
Alison joined us in September 2017 and has been a valuable addition to the team.

Alison was a Registered Childminder for the 9 years, a job she loved but now her children are both in full time education she felt it was time to get back in the adult world!

You can contact Alison directly on (0161) 445 5500 or email alison@linkcm.co.uk



Abigail HoyAbigail Hoy – Admin Assistant
Abigail joined us in August 2022. She brings many years of administration experience which she has developed working within the NHS, including 4 years at the Royal Oldham Hospital. Her focus is on helping others and she makes a wonderful addition to the team.

In her spare time Abigail enjoys spending time with family and friends and loves going on holiday.

You can contact Abi directly on (0161) 445 5500 or email abi@linkcm.co.uk